Privacy policy

Welcome to YES Skincare ("Company," "we," "our," "us")

Your privacy is of utmost importance to us, and we are committed to protecting it. This Privacy Policy ("Policy") outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.yesskincare.in, or engage with our services.

By accessing or using our platform, you consent to the practices described in this Policy. If you do not agree with the terms outlined here, please refrain from using the platform.

1. Objective and Scope

This Policy explains how YES Skincare collects, processes, and safeguards your personal information when you interact with our platform. It applies to all visitors, users, and customers who access our platform or use our products and services.

This Policy does not apply to third-party websites linked to our Platform. We are not responsible for their privacy practices.

2. Information We Collect

We collect and process the following categories of personal information:

A. Information You Provide Directly

  • Name, Email address, Phone number, and Shipping address.
  • Payment details, such as credit/debit card or UPI information (processed securely by third-party payment providers).
  • Feedback, Reviews, and Survey responses.

B. Information Collected Automatically

  • IP address, Browser type, and Operating system.
  • Usage data, including pages viewed, time spent on the platform, and referring URLs.
  • Cookies and similar technologies to enhance your browsing experience (see Section 8 on Cookies).

C. Information From Third Parties

  • Updated delivery information from logistics providers.
  • Marketing data from affiliates and third-party services.

3. Purpose of Collecting Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders.
  • To communicate for updates, promotional offers, and account information.
  • To enhance and personalize your shopping experience.
  • To ensure compliance with legal obligations.
  • To analyze and improve our services and Platform.

4. Sharing of Information

We share your information only as described below:

A. Service Providers

We engage third-party vendors to perform functions on our behalf, such as:

  • Payment processing.
  • Order fulfillment and Shipping.
  • Marketing and Analytics services.

B. Legal Requirements

We may disclose information when required by law, such as to comply with court orders or government regulations.

C. Business Transfers

In the event of a merger, acquisition, or sale, your information may be transferred to the relevant entity.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required by law.

6. Security Measures

We implement robust technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. These measures include:

  • SSL encryption for Secure data transmission.
  • Firewalls and Intrusion detection systems.
  • Regular monitoring and Vulnerability assessments.

Despite our best efforts, no system is completely secure. By using our Platform, you acknowledge that you provide information at your own risk.

7. Your Rights

As a user, you have the right to:

  • Access, Update, or Delete your personal information.
  • Opt-out of marketing communications by clicking "Unsubscribe" in our emails.
  • Withdraw consent for data collection where applicable.

For any requests related to your data, contact us at customercare@yesskincare.in

8. Cookies and Tracking Technologies

Our Platform uses cookies to:

  • Enhance user experience.
  • Analyze traffic and Site interactions.
  • Serve personalized advertisements.

You can manage cookie preferences in your browser settings. However, disabling cookies may limit certain functionalities of the Platform.

9. Links to Third-Party Websites

Our Platform may contain links to third-party websites. We are not responsible for their content, policies, or practices. We recommend reviewing the privacy policies of these websites before engaging with them.

10. Children’s Privacy

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such data being collected, we will delete it promptly.

11. Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices or applicable regulations. Revisions will be posted on this page with an updated effective date. Continued use of our Platform after changes signifies your acceptance of the updated Policy.

12. Contact Us

For any questions, concerns, or complaints regarding this Policy, please contact:

YES Skincare Email:  customercare@yesskincare.in

Phone: +91 8988518988

We are committed to addressing your concerns promptly and transparently.

Thank you for trusting YES Skincare with your information. We value your privacy and strive to provide a secure and enjoyable shopping experience.